Privacy policy, Terms & Conditions and Refund Policy
Entity: Blue Beryl Enterprise
Brand: Missing Piece
Trademark: The “Missing Piece” logo is a registered trademark and proprietary design protected under the Indian Copyright Act, 1957, and the Trademarks Act, 1999. Unauthorized use—digital or physical—will result in legal action under Delhi jurisdiction.
1. Intellectual Property Notice
All templates, designs, illustrations, and digital assets on this website are the exclusive intellectual property of Blue Beryl Enterprise. They are protected under:
Indian Copyright Act, 1957
Information Technology Act, 2000
Trademarks Act, 1999
International copyright treaties and conventions
Any attempt to copy, resell, modify, distribute, reverse engineer, or share templates—within India or abroad—will result in:
Civil damages
Criminal prosecution
Permanent injunctions
All disputes fall under the exclusive jurisdiction of Delhi, India.
2. Information We Collect
We collect only essential information required for order processing:
Full name
Email address
Payment information (processed securely via Razorpay for INR + USD transactions)
Country information (for currency, invoicing, and compliance)
We do not collect cookies, trackers, browsing history, or unnecessary personal data.
3. How We Use Your Data
Your data is used strictly to:
Process INR and USD payments through Razorpay
Deliver your purchased digital wedding invite templates
Provide support and resolve issues
Comply with Indian and international legal, tax, and anti-fraud requirements
We never sell, rent, or share your personal data for advertising or marketing.
4. Payment Security (India + International)
Payments are processed securely through Razorpay, compliant with PCI-DSS, RBI norms, and international payment regulations.
Razorpay supports INR, USD, and globally accepted payment methods.
Blue Beryl Enterprise does not store your card or banking details.
International buyers may be required to provide billing country information as per global card-network rules.
5. License to Use Templates
Upon purchase:
You receive a non-exclusive, non-transferable, single-use license.
The template may be edited and used for one personal wedding or private event.
You may not resell, redistribute, sublicense, or use it for commercial purposes or for multiple events.
Any unauthorized duplication or sharing—free or paid—will trigger immediate legal action.
6. Terms & Conditions
By purchasing or using our templates, you agree to the following:
6.1 Product Nature
All products are digital and delivered online.
No physical goods are shipped.
6.2 Access & Delivery
Template access is provided immediately after successful payment.
Delivery is via email or direct download link.
6.3 User Responsibilities
You must provide accurate information during checkout.
You are responsible for maintaining confidentiality of your template link and files.
You may not claim ownership or authorship of any template or design created by Blue Beryl Enterprise.
6.4 Prohibited Activities
Copying or recreating the design
Selling or transferring your template license
Using templates for business, agency, or client work without written permission
Uploading templates to public platforms for redistribution
6.5 Service Availability
We are not liable for downtime caused by third-party services (Framer, Razorpay, hosting providers).
7. Refund & Cancellation Policy
Because templates are instantly downloadable digital goods:
All sales are final for both INR and USD or any other currency.
No refunds, cancellations, or exchanges are offered once access is delivered.
Refunds are only issued if:
A technical error on our side prevents you from accessing the template, and
We fail to resolve the issue within a reasonable timeframe.
Chargebacks for valid purchases will be disputed with full evidence.
8. Data Security & Retention
Your data is processed only through:
Framer (for template hosting and delivery)
Razorpay (payment processing in INR + USD)
We retain data only as long as required for:
Fulfilling your order
Financial compliance
Legal obligations
Fraud prevention
Dispute resolution
We do not store payment card information.
9. Your Rights (India — DPDPA 2023)
Under India’s Digital Personal Data Protection Act, 2023, you may request:
Access to your data
Corrections
Deletion (subject to legal retention requirements)
Requests can be made through our contact page.
10. GDPR & UK-GDPR Compliance (For International Users)
If you reside in the EU, EEA, or United Kingdom, you have the following rights:
10.1 Your Rights
Right to access
Right to correction
Right to erasure (“Right to be Forgotten”)
Right to restrict processing
Right to data portability
Right to object
10.2 Legal Basis for Processing
We process GDPR-region data under:
Contractual necessity — to deliver your purchased template
Legal obligations — tax, accounting, dispute handling
Legitimate interests — fraud prevention, security
10.3 Data Transfers
By purchasing from us, you acknowledge that your data may be processed in India through secure third-party providers (Razorpay, Framer). These services use industry-standard security and data-protection measures.
11. Limitation of Liability
Blue Beryl Enterprise is not liable for:
Issues caused by third-party platforms (Razorpay, Framer)
Unauthorized use, copying, or redistribution of templates by users
Losses due to user error, misuse, or technical limitations on the user's side
Indirect, incidental, or consequential damages
